Oh honey, thank you so much for your honest review. 💗 I’m really sorry you’ve had some structural/ fit troubles!
I pride myself on making sure every customer feels happy and confident in their Bambi piece, and I’ve always done everything in my power to make things right when something isn’t working for someone. Because of that, I’d love to find a solution for you too. 🥺💕
If you’d like, please email us at hello@bambithelabel.com with some photos showing what you mean (you can pop the top over a singlet or something underneath for privacy), and I’d be more than happy to have a look.
I haven’t heard this issue from many customers, so I’m wondering if sizing may have played a part. It may actually be best to try a size up, as the height of the cups increases as you go up in size, which would give you more coverage across the bust. I’d be more than happy to send you another size to try.
Alternatively, we may be able to reinforce the shirring elastic with tighter elastic on your current top to help keep everything securely in place.
Every piece we make has received five-star reviews, so I’d genuinely love the opportunity to help get this right for you as well so you feel that your purchase is worthy of 5 stars. 💗 Thank you again for taking the time to share your experience, I really do appreciate it. 🧚♀️✨ Bambi xx